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FAQ
Digital Branding Services
The internet continues to play an outsized role in our daily lives. Companies have to take charge of their online image and presence to help customers know who they are and what they can do for them.
To carve out their place online, there are some steps a company needs to take to establish themselves and their brand with top-notch digital branding services..
First Things First—What Is Digital Branding?
Digital branding is a form of branding and brand management. It takes the traditional concept of branding and translates it into the digital world. It uses the power of the internet, along with digital marketing strategies, to elevate the profile of a brand online.
The objective is to create a connection between the brand and the products it markets by using the internet to make the brand recognizable.
While producing sales is a welcome byproduct, that isn’t the primary goal of digital branding.
Digital branding services seek to increase awareness of the brand, tell the story of the company, and cultivate & drive customer loyalty.
Branding is how you put your message into the world; your brand is what people think of when they hear the name of your business.
Everything needs to be reviewed—your logo, typeface, color schemes, website, social media channels, messaging & tone, etc.
Every piece of your brand message has to complement each other and work together to meet your objectives.
As a reminder—branding is not marketing.
Marketing is what you do when you are trying to increase exposure to your brand or drive sales for your business. Branding is developing the voice for your company’s story and the elements you will use to tell that story.
They can be easy to confuse but serve starkly different purposes.
Throughout this article, successful examples of digital branding services will be highlighted so you can see what it takes to establish your company online.
1. Identify Who Your Target Customer Is By Creating Customer Personas
Before you start trying to brand, market, or sell anything, you have to know who your ideal customer is.
If you have not already done so, create your buyer personas and map out the customer journey.
Without this information, everything else you do will be for nothing. If you don’t know your target, your branding and marketing efforts may not even work.
You will gain valuable information about your target group during these two activities.
You can learn:
- Their purchasing habits
- Preferred method of purchase
- What items they like to purchase
- What time of day/week/month/year do they make a purchase
- What the needs are of your target groups
Once you gather this information, you can sketch out your persona. You should know their gender, age, demographic information, income bracket, education levels, and many more details.
Consider also how you will target customers at different stages of the buyer’s journey.
This information then helps you develop your digital branding strategy.
An example of a business who utilized digital branding services and understood their target customer is Lush Cosmetics.
As a company, Lush is big on the environment and eco-friendly causes. Minimalism is evident in their stores with a focus on reusable packaging and sustainability.
Their target customer is a person who supports many of the same ideals.
Lush and their customers embrace and support each other in terms of their values.
2. Developing Your Brand Image And Message
Now that you know who your target customer is, you have to develop your brand messaging and creativity.
At this stage, you can start creating your brand collateral, website, and developing your social media channels.
These are the elements you need to address while creating your brand image and message.
3. Logo
Logos are what make brands memorable and iconic. Think of Nike or McDonald’s. Think of a logo that will encompass what you stand for and leave a lasting impression as well. When it comes to digital branding services, the creation of your logo is one of the most important.
4. Brand colors and typeface
The color you use in your logo will end up reflected across many pieces of collateral. For example, if you are a retail store, these colors will end up on your shopping bags and even on signage used throughout your store. The typeface you use is the same way. Both need to continue the message of your brand. If your company sells beard oil to highly masculine men, bright colors and flowery typeface is not a good idea for your collateral.
5. Website
A responsive website is a must in today’s business world. Your website is a one-stop shop for everything pertaining to your business. Potential customers should be able to come here and learn about your company, how and why to purchase your products (if applicable), what the advantage is of doing business with you, how to find you on social media, how to sign up for emails, etc. Since 50% of searches come from mobile devices, everything must be equipped for mobile traffic. In a nutshell, a website should reinforce your digital branding and help customers communicate with you.
6. Social media channels
There are dozens of social media networks to choose from to share your messages with customers. The trick is to only use the ones you need. If your core customer is men from 45-55, there isn’t a point in having a Snapchat or Pinterest account. Use channels where your customers are and provide them with quality content on those platforms. Also, use your social channels as a chance to have a conversation with your followers. This is a chance to get their feedback and help them with any service issues.
7. Messaging & tone
It is important to decide the specifics of how you want to communicate with your customers. It needs to match your products and your brand. If your messaging and tone don’t match your products, you won’t be viewed as trustworthy by your customers.
As an example of a company that hits this point home, I would refer you to the computer company Apple.
They do many things right in terms of branding and marketing, but this is one area they knock out of the park.
Every brand detail is used and reinforced throughout the company. Even the silver in the Apple logo is the color silver used on many of their products.
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8. Create Digital Marketing Campaigns To Increase Your Visibility
Now that you have determined who you are targeting and how you want to speak with them, you are ready to start marketing to your customers.
Print media and advertisements still have a place in some marketing campaigns. Depending upon what type of campaign it is, that may even be the best method to use.
But digital advertising channels reign supreme for most purposes and demographics.
Digital Branding Agency
Every modern company needs digital branding, which is the process of developing and building your brand in the digital space using websites, social media, apps, and more. Establishing solid branding strategies can help brands reach their desired audiences using the right means and mediums.
The modern business landscape is a highly competitive environment. Thriving amidst fierce competition often requires the knowledge and expertise of professionals in digital branding. A digital branding agency can help businesses gauge the value of their brands and communicate this to their target audiences.
What Is a Digital Branding Agency?
A digital branding agency uses digital marketing and internet branding to help modern businesses establish their presence and story. It helps brands communicate what they do and what they stand for using digital media and platforms such as social media and websites. Not only that, it makes sure that brands maintain a consistent brand identity across online and offline platforms.
The role of a digital branding agency, however, goes well beyond design and aesthetics. It can help with search engine optimization, content marketing, and other endeavors to also build brand awareness.
Unlike marketing agencies, which are focused on sales and profits, branding agencies are concerned about delivering value to consumers. These agencies help companies create remarkable brand experiences, which their target audiences will continuously associate with those companies’ brands.
What Does a Digital Branding Agency Do?
No matter what industry a company is in, it has to give consumers a reason to purchase their products or services. Branding is one of the most effective ways to achieve this.
Here’s how professional branding experts can help:
Identify your target audience
A digital branding agency can help businesses identify their target audience. Defining the needs and expectations of prospects enables brands to focus their efforts instead of trying to appeal to everyone in the digital space.
Establish a strong digital presence
Building a strong online presence across various digital platforms enables brands to reach their target audiences wherever they may be. By maintaining an active online social presence, brands can nurture potential connections.
Engage audiences
Every business has its own unique audience, which resonates with its story and products. It’s a branding agency’s job to help businesses craft creative messages that appeal to their prospects.
Improve search rankings
Aside from helping brands become more appealing to their target audiences, agencies can help brands rank high on search engine results pages. An agency makes sure that target audiences can easily find company websites, blogs, or product pages.
Differentiate the brand
A digital branding agency can help brands differentiate their competitive advantage. There are several value propositions that brands can use to set themselves apart from the competition. That includes price, customer service, personalization, technology, and scale.
Together with branding experts, a company can set itself apart from its rivals and stand out.
Humanizes the brand
These agencies can humanize a company’s digital presence to reflect its mission and values. Seeing the faces behind the brand can drive engagements and establish trust. Making the brand more relatable and engaging is a great way to build brand loyalty.
Why Work With a Digital Branding Agency?
Although businesses can come up with an in-house team of professionals to take care of brand development, there are advantages to hiring a digital branding agency.
Here are the advantages of outsourcing brand building:
Use the latest technologies
Digital branding agencies use premium tools and solutions to help brands stand out from the crowd. These technologies can be quite expensive, especially for smaller businesses. It can be more cost-effective to outsource brand development instead of hiring an entire in-house team.
Access different skill sets
In digital branding, companies often need various skillsets to get jobs done. Building an in-house team with the necessary talent won’t be easy. By hiring an agency, you can save time and effort as their experienced teams already have the right staff and resources.
Keep up with the trends
Due to the ever-evolving landscape of businesses, trends and tools are constantly changing. To stay ahead of the competition, you need to get the first crack at cutting-edge solutions, which are often out of reach for in-house teams without significant capital.
Build Brand Recognition as an Industry Leader and Increase Profitability
Search Engine Optimization (SEO)
Through careful keyword research and white hat SEO practices, we can help you achieve higher organic rankings and increased visibility in search results. Our internet marketing company performs extensive keyword research, conducts on-page and off-page optimization and tracks your results with Google Search Console. These practices allow us to attract high-quality leads and traffic and increase your conversions as part of your digital marketing solutions.
Franchise SEO
Amplify your market reach and improve your brand reputation with Thrive’s franchise SEO services. Our team creates a franchise marketing plan around your ideal prospects and service location. We claim and optimize your business listings, publish geo-modified service pages and blog posts, ensure brand consistency and garner positive online reviews from your best customers. In this way, we help you manage and promote all your franchisees and secure high local rankings.
Local SEO
Statistics show that 88 percent of consumers searching for local businesses online will call or visit a store within 24 hours. Attract your ideal customers and generate more leads and sales with Thrive’s internet marketing services. Our internet marketing company ensures your name, address and phone number (NAP) consistency, enhances your location pages and conducts local link building. We also leverage social media platforms to stay top of mind with your audiences.
Technical SEO
Establish a strong online foundation with on-point technical SEO and internet marketing services. Our technical SEO experts run crawl error reports, check your HTTPS status codes, optimize your site speed, audit redirects and eliminate duplicate content. In doing so, we increase your website’s crawlability and indexability. We also add structured data markup to your website and facilitate site migration, depending on your needs and requirements.
Link Building
Acquire a steady stream of traffic from high-authority websites and increase your consumer trust. Our internet marketing agency capitalizes on paid advertisements, sponsorships and collaborations to put your page content where influential people will see them. We utilize strategic guest blogging, publish unique, compelling content, distribute data-driven infographics and boost your social media engagement. In this way, we build quality backlinks that drive more sales.
Web Design & Development
Thrive builds custom, mobile-ready and search engine optimized websites that help you meet your business objectives and support your digital marketing campaigns. We create a visual hierarchy to highlight your important site elements and encourage page visitors to take your desired action. Our web design experts utilize clear calls-to-action (CTAs), avoid carousels and rotating sliders, simplify form fields and create content for your persona.
Custom Website Design
Capture your target audiences’ attention with a professional custom web design that highlights your business’ unique value propositions. Our digital marketing company has a team of WordPress experts with years of experience in creating custom websites for specific niche markets. We analyze your industry demands, design ADA compliant websites and provide ongoing site maintenance. These internet marketing services are designed to create a positive first impression of your brand.
Social Media Marketing
Ready to expand and market to your audiences on social media? We build social media campaigns to help your business grow and engage your followers. Our digital marketing agency identifies your goals, performs competitor benchmarking and evaluates your customers’ online behavior. Using data and analytics, we develop custom social media brand management and paid advertising strategies tailored to your business.
Pay Per Click (PPC) Management
Reach your customers quickly and with precision with a data-driven PPC campaign. Our PPC Specialists are AdWords certified, so you can rest easy knowing your campaign is in the hands of professionals. Our team creates targeted ad copies, optimizes your bidding strategies and device targeting tactics and monitors your ROI for each keyword. We also take advantage of seasonal trends to promote your products and drive high-volume leads and traffic.
Video Production
Video marketing is powerful and engaging when done right. Storytelling with video has the power to take your brand to the next level and increase your customer engagement by leaps and bounds. Capture your customers’ attention and create a buzz in the online community with captivating, SEO-optimized video content. We’ve got you covered from location scouting and scriptwriting to motion graphics creation and video editing.
Content Writing
Your website’s content is crucial: it’s the foundation of your SEO and the reason many people visit your site. Entrust your content creation with Thrive, and we’ll write it with precision. Our content specialists stay abreast of the latest news and market trends to ensure we adhere to Google standards when developing content. We write headlines that pack a punch, utilize high-performing keywords, incorporate imagery and structure your posts to promote easy reading.
Online Reputation Management (ORM)
Your reviews and online reputation can make or break your success online. Improve your reputation and reap the rewards with the help of our internet marketing agency. We partner with Rize Reviews to improve your review generation, review monitoring and review response publishing tactics. Our team utilizes state-of-the-art online reputation management software, two-way SMS marketing and QR code, to streamline your ORM practices and acquire more positive reviews.
Amazon Marketing Services (AMS)
Getting found on Amazon is not easy! Competition is fierce and thick, so you need to find the right digital marketing company to strengthen your AMS strategy. At Thrive, we help your products get found in this massive marketplace. Our Amazon marketing experts combine the best Amazon SEO, Amazon PPC and Amazon storefront and branding practices to deliver valuable results. We develop your keyword strategy and optimize your product listings to lower your advertising cost of sales (ACoS).
eCommerce Marketing
The eCommerce industry generates 23 percent YoY in revenue. Take advantage of a whole range of opportunities in the eCommerce business to promote your products and offer round the clock convenience to your customers. Our internet marketing company provides eCommerce SEO and eCommerce PPC solutions to drive top-of-funnel traffic to your website. We generate more product reviews, optimize your product pages and personalize your marketing strategies based on your customer needs.
Conversion Rate Optimization (CRO)
Getting visitors to your site is only half the battle. Conversion optimization ensures your site is primed to turn them into customers. Move more page visitors to the bottom of the sales funnel and increase your conversion rate with Thrive’s CRO services. Our digital marketing company optimizes your website for mobile and voice search, creates clutter-free landing pages, places verified payment systems and simplifies your site navigation to promote better conversions.
Email Marketing
How many emails from businesses do you delete every day? Choose Thrive and let’s make your email marketing campaigns stand out and work for your business. We create personalized email newsletters to keep your emails out of spam folders and encourage your customers to take your desired action. Our team builds your subscriber list, tests email campaigns before delivery, utilizes power words on your content and creates a curiosity gap in your emails.
eCommerce Web Design
At Thrive, we understand the nuances of eCommerce web design. When you sell products online, the design of your website is crucial to its success. According to a study by Baymard Institute, eCommerce websites with an optimized checkout design can gain a 35 percent increase in conversions. Partner with our internet marketing agency and let us help you highlight your competitive advantages and reduce your cart abandonment.
Web Hosting
You need a secure, trustworthy company to host your new website. Go with Thrive and you won’t have to worry about it. Our digital marketing agency provides network monitoring, system backup and restoration, malware scanning and removal, file management and WordPress acceleration. We also offer unlimited bandwidth and data transfer, Distributed Denial of Service (DDoS) prevention and free Secure Sockets Layer (SSL) certificate to improve your site security.
Digital marketing includes optimization across search engines (the likes of Google and Bing), visibility and engagement on social media platforms, email marketing communications, website design and development and integrated applications to connect and engage with prospects and customers.
Digital marketing is cost-effective in that you can get your message directly in front of your ideal audience. Consider that traditional marketing casts a wide net across the general public. In contrast, digital marketing takes a targeted approach and engages the consumer with the right message at the right time. You can measure your digital marketing efforts and the costs involved quite easily and mitigate unnecessary spending. This is far more difficult with traditional marketing campaigns. What’s more, the costs involved with hiring a digital marketing agency are dependent on the project scope.
Look for a company that takes the time to assess your current and future marketing needs. A digital marketing agency worth its salt won’t promise immediate results because digital strategies take time to yield results. But it will boast a team of experts able to identify needs and gaps in your current strategy. What’s more, they will work with you to establish outcomes, align with your goals and offer consistent, transparent reporting. Be cautious about companies offering a quick fix. Choose an agency with proven successes, client testimonials and case studies and outstanding reviews across their services.